GreenLoop IT Solutions : Article

If you use Microsoft Edge on more than one computer, enabling Edge Sync can save time and improve productivity. When synchronization is enabled, your favorites (often called bookmarks), saved passwords, browser settings, extensions, and open tabs automatically follow you from one device to another. For business users, we strongly recommend syncing with your Microsoft 365…

Chrome profiles let you keep separate, self-contained browsing environments inside the same browser. Each profile has its own bookmarks, saved passwords, extensions, browsing history, and sign-in state. If you’ve ever wondered why your IT team recommends a dedicated profile for work versus personal use, or for managing multiple client or admin accounts, this article walks…

If you use Google Chrome on more than one computer, enabling Chrome Sync can save time and improve productivity. When synchronization is enabled, your bookmarks, saved passwords, browser settings, extensions, and open tabs automatically follow you from one device to another. For business users, we strongly recommend using a Google account associated with your company…

Have you ever found yourself in a situation where you needed to know the reporting structure of a specific person within your organization? Maybe you’re working on a project and need to know who their supervisor is, or perhaps you need to communicate with one of their direct reports. In situations like these, Microsoft Teams…

When Creating a new Service Ticket, you will want to include as much information as possible in order to get a swift resolution to your issue. Taking account of the information below will help GreenLoop determine the Ticket Priority accurately, get it to the right person, and resolve the issue quickly by getting a head-start on troubleshooting. Below are items…

If you are reading this, your organization is likely using Microsoft’s Data Loss Prevention capability to automatically encrypt outgoing emails when contents of a sensitive nature are detected. If you’re not currently using this and you’d like to learn more, please contact your GreenLoop Account Manager. Depending on your company/industry and the rules your organization…

Note: These instructions apply only to the new Windows Desktop Client/Remote Desktop Client/”MSRDC” client. This is typically used tdo connect to Azure Virtual Desktop or Microsoft Cloud PC. The Remote Desktop Client uses all monitors by default. Follow the steps in this document if you’d like to change that to only use a single monitor.…

Follow these instructions to set up code-based Multi-Factor Authentication for your SonicWall SSL VPN connection. Pre-requisites: These steps will need to be completed the first time you connect after it has been enabled for your organization. You will need an authenticator app installed on your smartphone. If you already have one, proceed to the next…

What: This document walks you through the process of preparing your account for Multi-Factor Authentication (“MFA”) deployment with your organization. Why: Multi-Factor Authentication is a best-practice against emerging security threats and is strongly recommended as a preventative measure against phishing and various other scamming attempts. MFA requires both the traditional username/password and another authentication method that a…

Introduction Microsoft Office 365 includes a large amount of mailbox storage per user, especially relative to legacy and prior-generation email systems. However, you may still find yourself running low on available mailbox space.  Outlook has built-in tools to search and clean up old or large content. However, this is often undesirable: time-consuming requires deleting content…