As a business owner or executive in Phoenix, you must know that technology is essential to your success. However, managing IT tools and processes can be an expensive challenge without a trusted technology partner.
From monitoring and maintenance to frequent updates, you need to be hands-on so that your business complies with corporate, industry, and regulatory policies. That’s where we come in.
GreenLoop, a renowned managed IT service provider in Phoenix, AZ, offers a wide range of services that help businesses manage their technology needs, including networks, cloud and IT infrastructure services, and data security.
Unlike other managed services providers, we strive to save money and improve efficiency while making your organization more secure.
YOUR END-TO-END IT SERVICES TEAM
Does your team spend too much time and money solving your IT issues? Is your current IT company unable to help you reach your business goals?
Technology should enable your business to grow, not hamper its progress. Having a managed IT support team can help your business remain constantly focused on excellent customer service and improving business processes.
Partnering with us provides small to medium businesses and enterprises in Phoenix with reliable and seamless IT support consulting services as well as a Chief Technology Officer level of advice and direction. You essentially gain access to a group of IT experts with diverse skill sets and long-standing experience for an affordable fee.
Contact Us For Managed IT Services
OUR ENTERPRISE TECHNOLOGY SERVICES
1. SERVICE DESK REMOTE SUPPORT
We take pride in our service desk technicians’ responsiveness, thoroughness, and skill. To not let your business drown in a backlog of aged tickets, we equip our staff with advanced tools to minimize user disruption.
You can resolve your queries with Level II phone or web-based virtual support agents. We train them thoroughly to provide seamless remote IT support and services.
2. CYBERSECURITY SERVICES & RISK ASSESSMENT
Is your business appropriately protected from security risks? Your IT system can have blind security spots that may go undetected by a junior-level IT staff.
We eliminate such risks by setting up your network with antivirus and intrusion protection software that can scan your system for signs of intrusion and track any suspicious activity.
Moreover, our holistic cybersecurity services solution provides real-time, validated alerts to tackle a data breach before it damages your business assets.
3. SERVER & REMOTE TECHNOLOGY SOLUTIONS
Does your system often display warnings or error messages? Ignoring them or deciding to deal with them later can result in a much-larger IT issue. Our managed IT services Phoenix team ensures proactive server maintenance to maximize the uptime and productivity of your employees.
The constant and non-negligent server and network monitoring allows our team to fix the issue before the staff realizes it is a problem, thus saving money and time.
4. DESKTOP MAINTENANCE & PATCHING
Keeping up with the latest tech trends and technologies can be difficult – and expensive. However, software updates are vital to your digital safety and cyber security. They repair the security holes and fix or remove computer bugs.
We use an advanced solution to test and efficiently deploy security patches and quickly identify and remediate any systems that failed automatic patching. Our skilled IT experts ensure that hackers do not catch any security flaws in your network.
5. BUSINESS CONTINUITY & BACKUP DATA RECOVERY SOLUTIONS
No access to data, even for a short period, in midsize businesses can cause downtime, thus leading to a significant loss of revenue. We keep you crisis-ready, at all times, by evaluating your risk levels and designing a custom backup solution personalized for you.
Our cloud backup and data recovery solutions provide the right blend of hybrid and private cloud computing to meet your clients’ needs and ensure quick disaster recovery.
MANAGED SERVICES PROVIDER — CUSTOMIZED TECHNOLOGY SOLUTIONS DESIGNED TO REACH YOUR BUSINESS GOALS
I have an internal IT services team to manage my network infrastructure; why do I need to switch to a third-party managed service providers phoenix?
The rapid growth of the virtual, hybrid work landscape has increased the IT infrastructure complexity. As your cybersecurity services and footprint expands, your IT department needs to provide more than just support and drive technology with innovation.
You need strategy consulting by IT professionals who have contributed to business success and customer satisfaction in over a decade in other support companies.
Having an IT assessment will ensure your business is updated with current technology and a broad range of procedures such as data recovery, VoIP phone systems and a personalized IT network.
The ideal managed IT services Phoenix looks beyond routine administration tasks of IT services. It supports medium-sized businesses with core operational and process challenges of IT infrastructure.
THE ABSENCE OF A MANAGED IT SERVICES PROVIDER CAN RESULT IN –
Frequent breakdowns in your tech system.
Time wastage while waiting for technical support.
Rise in expenses due to unpredictable repair sessions.
Risk of losing irretrievable data in case of sudden system failure.
Unwanted hiccups in routine administration.
Increase in team frustration due to recurring glitches.
Take a deep dive into how the provider of managed IT services Arizona, can benefit your organization-
PREDICTABLE AND SCALABLE OPEX COST
Investments in enterprise technology services are costly. It includes expenses for establishing a data center for the entire organization, cloud services, disaster recovery, outstanding customer service, and more.
Managed IT service providers can consolidate these expenses into one fixed set of OPEX costs. They operate with mixed monthly or contract rates, helping you spread capital expenditure costs for your usage time.
FOCUS ON CORE BUSINESS OBJECTIVES
One of the prime businesses’ goals is scalability. However, as your business grows, so will your IT needs. Your IT services team is likely to feel overwhelmed with the increased workload, causing friction while scaling.
IT staff augmentation services fill in the businesses’ gaps by extending a flexible service model, depending on the level of service you require.
MORE PRODUCTIVE IT SERVICE TEAM
Network and infrastructure services demand consistent attention around the clock — across multiple international time zones, even on holidays and weekends. Expecting your business staff to provide such coverage carries hidden costs in the form of lost time for other projects.
On the other hand, managed support services back up strategic initiatives and boost technology adoption and future growth. Their excellent service translates into cost savings through improved employee engagement.
GREATER CYBERSECURITY CONTROL
The importance of a watertight cybersecurity approach can not be overstated, as security risks only increase as you expand the number of entire networks in your business. Monitoring networks and implementing promising and innovative security solutions becomes a full-time job.
Managed IT services anticipate security risks before they occur and save businesses and networks from downtime, data breaches, malware, and other security threats.
SINGLE POINT OF CONTACT
Instead of rotating IT company personnel, work with a team led by a single account manager, who will be a reliable, single point of contact between you and your vendors.
When you work with a managed IT services Phoenix provider, you save time by working with a dedicated team. They will act as a middleman and can efficiently intercept and resolve any issues on your behalf.
WHY CHOOSE GREENLOOP AS YOUR MANAGED OR CO-MANAGED IT SERVICES IN PHOENIX AZ?
It’s time to think beyond break/fix IT and adopt a proactive approach rather than a reactive one to keep up with growing on-site and off-site tech demands.
As a trusted managed IT services Phoenix provider, we have been providing a bespoke, cost-effective tech maintenance model for a decade. With our IT consulting services, we prioritize delivering high-quality and comprehensive critical support.
Keep reading to know how we are different from other providers of IT services in Phoenix AZ–
TRUST YOUR MANAGED SERVICE PROVIDER TO ENSURE THE FOLLOWING BUSINESS BENEFITS
Value for Money
Be it the operating cost of bringing new in-house tech staff or the expenditure of upgrading to premium tools as you scale, IT services and management are expensive.
At GreenLoop, we lower overall IT costs by providing managed IT services for one flat monthly fee. You no longer need to pay separately for support services, cloud solutions, or data centers — we have a one-in-all package.
Expertise and Experience
New technologies pose problems that your existing team might lack the skills or experience to solve. The issue of cloud service management also persists, as you need advanced resources to support your scaling business.
The team comes with the qualifications, training, certifications, and experience under their belt for every IT vertical. You can count on us as a data center facility, disaster recovery, or cloud hosting.
Our technical experts and field engineers understand that no two Phoenix businesses are the same and thus can’t succeed in a one-fits-all template solution. We are dedicated to offering personalized IT solutions depending on several factors, including –
Current network infrastructure
Financial conditions and budget
Present and evolving market dynamics
Your infrastructure network consists of sensitive data and information about the company and high-end clients, whether it’s on cloud services or physical systems. We ensure absolute privacy and security and take all the compliant measures to not let the data get leaked.
You do not want to slow down your operations due to downtime or technical complications, especially during high-traffic times. We’re always at your beck and call.
We’ll be your trusted partner – our technical assistants provide 24/7 flexibility, on-call options, and weekend support, never halting your work procedures and affecting employee productivity.
FAQS — FREQUENTLY ASKED QUESTIONS ABOUT PHOENIX IT SERVICES
1. WHAT DOES A MANAGED SERVICES DEPARTMENT DO?
The managed services department manages the company security risk by cohesively delivering robust network, application, infrastructure, and security services.
It involves ongoing and regular support and active administration on the organization’s premises in their cloud hosting center. We take care of all security dynamics from network testing, security monitoring, and risk mitigation to software patching, installations, virtualization, and data backups.
2. IS PHOENIX BECOMING A TECH HUB?
Yes, Phoenix is often hailed as the next Silicon Valley.
Arizona city is one of the fastest-growing high-tech sectors in the country, showing an increase in employment rate by 24.8%, compared to 8.9% nationwide between 2015-2020. Phoenix businesses also showcase 2.3 times higher average salaries across all jobs than the businesses in other metro areas.
3. WHAT MAKES GREENLOOP STAND OUT?
We offer a unique and transparent experience and excellent tech support quality. Our friendly approach, reliable staff, and years of developed expertise deliver seamless IT solutions, making us suitable for helping your Phoenix business.
4.WHAT ARE EXAMPLES OF MANAGED SERVICES?
Here are a few examples of the managed IT services by GreenLoop IT Solutions-
Cloud Services and management
Network monitoring and management
IT infrastructure management
Backup and recovery management
Remote communication support
Security management and risk assessment
5. HOW MUCH SHOULD I PAY FOR MANAGED IT SERVICES IN PHOENIX AZ?
IT managed services involve several variables, making it hard to generalize the service cost for your organization.
Depending on the market research and 2022 studies, the cost can be anywhere between $125-250 per user per month.