GreenLoop IT Solutions : Article

Executive Summary What it is: Agentic AI enablement is the work of moving from individual people typing prompts into Copilot to a set of governed agents. Each agent carries out a defined task against your approved systems and data. Why it matters: A prompt lives with one person and can give a different result each…

What this article covers GreenLoop RDP Connect is the portal at rdp.greenloopsolutions.com. You use it to download the connection files for the remote computers you have access to. You sign in with your own work email address, see the computers assigned to your account, and download a ready-made .rdp file for each one. This guide…

Executive Summary What it is: Employees often have ChatGPT or Claude accounts that your organization cannot see or manage. This is commonly called “shadow AI.” These accounts do not all carry the same risk, and they cannot all be handled the same way. Why the email address matters: Your organization cannot see an account tied…

Executive Summary What it is: ChatGPT and Claude are already in use at most organizations, whether or not IT approved them. A security assessment shows how they are used today and what needs to happen before a company-wide rollout. The risk: When employees paste client data, financial records, source code, or internal strategy into personal…

If you use Remote Desktop to connect to another computer — such as a work PC, a server, or a remote workstation — you may have recently started seeing unfamiliar warning dialogs appearing before your session opens. You are not alone, and your computer is not broken. Microsoft rolled out changes as part of its…

Privileged Access Management (PAM) is a security system that controls, monitors, and approves elevated actions on workstations. Instead of granting permanent local administrator rights to users, PAM provides just‑in‑time, case‑by‑case elevation, ensuring users can get work done responsibly—without broad, risky access. On a day‑to‑day basis, PAM quietly runs in the background. When a user attempts…

GreenLoop provides automated Dark Web Monitoring and alerting for our managed services customers as part of all of our Managed Security Plans. GreenLoop monitors for new dark web detections for all of your company’s Microsoft 365 addresses, and alerts your company security contacts if anything new is found, including detailed instructions for what to do…

Why should we upgrade to Windows 11? Upgrading to Windows 11 provides enhanced security features, improved performance, and a more modern user interface. It also ensures compatibility with the latest software and hardware, reducing the risk of security vulnerabilities and improving overall productivity. Windows 10 will reach end-of-support on October 14, 2025. After this, further…

Many times, end-users can eliminate IT issues (or streamline their resolution significantly) just by letting their IT department know in advance when certain changes are being made rather than submitting a ticket after it’s already become an emergency. The biggest barrier to being proactive instead of reactive is often user awareness: what types of issues…

A formal Security Authorization and Change Approval process is an important component of security. You rely on GreenLoop to ensure that any changes made on your account are appropriate, legitimate, and authorized. This knowledge-base outlines what you need to know about GreenLoop’s security authorization and change approval process on your account. How does GreenLoop’s change…