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Service and FAQs
5 Articles- Service Ticket Best Practices
- HowTo: Open a New Ticket
- HowTo: Get After-Hours Support
- GreenLoop Service FAQ for New Clients
- Security Authorization/Change Approvals: What you need to know
Recommendations
6 Articles- Recommendation: Microsoft 365 Backup
- Recommendation: Workstation Lifecycle Refresh Policy
- Recommendation: Avoid Password Re-Use
- One-Off Backups: Why are they a bad idea?
- Windows 11 Adoption FAQ
Office 365
16 Articles- Why Engage GreenLoop for your Office 365 Multi-Factor Authentication Project?
- HowTo: Send a Secure Email with Office 365 Message Encryption
- How to read an encrypted email sent with Office 365 Message Encryption (OME)
- HowTo: Enable or Disable mailbox forwarding (Office 365)
- HowTo: Reset your Office 365 Password
Remote Access
5 Articles- Azure MFA for RD Gateway (End-user instructions)
- Azure Point-to-Site VPN Configuration (Certificate-Based Authentication)
- Switch from all monitors to single display (Remote Desktop Client – MSRDC.exe)
- HowTo: Remote Access Using GreenLoop Connect
- How To Connect To Microsoft Azure Virtual Desktop (AVD)
