If you are reading this, your organization is likely using Microsoft’s Data Loss Prevention capability to automatically encrypt outgoing emails when contents of a sensitive nature are detected. If you’re not currently using this and you’d like to learn more, please contact your GreenLoop Account Manager.
Depending on your company/industry and the rules your organization has chosen to implement, contents that will trigger automatic OME-encryption can include:
- Personally-identifiable information (PII), including driver’s license numbers
- Social Security Numbers/EINs/TINs
- medical terminology (for HIPAA)
- Bank account and Credit Card numbers
When sensitive information is detected such that automatic-DLP would be triggered, you should see a policy tip at the top of the Outlook window as shown below:
If that policy tip is shown, the email will be sent using Outlook Message Encryption (OME) rather than standard email, and the recipient will be required to provide additional verification in order to view it.
For an explanation of the recipient-side experience and instructions on how to view these emails, see HERE.