GreenLoop IT Solutions : Article

Executive Summary What it is: Employees often have ChatGPT or Claude accounts that exist entirely outside your organization’s visibility — commonly called “shadow AI.” Not all of these accounts carry the same risk, and not all of them can be addressed the same way. The distinction that matters: An account tied to a personal email…

Executive Summary What it is: ChatGPT and Claude are already in use at most organizations, whether or not IT ever approved them. A security assessment identifies exactly how they’re being used today, and what needs to happen before a company-wide rollout. The risk: Employees pasting client data, financial records, source code, or internal strategy into…

Did you know… Microsoft does NOT back up your data in 365 and actually recommends that you have a 3rd party backup service in place to protect your data? Question: But I have retention turned on, is that the same thing as backing up my data? Answer: It is NOT the same thing, keep reading to learn…

What is Co-Managed IT? Co-Managed IT is a model where GreenLoop provides Managed IT Services, but the SMB (Client) also has their own internal IT department, solo IT staff member, or perhaps just an internal resource who is not an IT professional but is tasked with certain IT-related tasks. What do we mean by “least…

This document is intended to be an overview of the most commonly used settings available for Sharing and Collaboration in the Microsoft 365 platform. For brevity and clarity, there are many options not covered here. Where further detail might be desired, we’ve provided links to Microsoft’s documentation for further reference. GreenLoop is glad to consult…

What do you do with email mailboxes associated with prior or terminated employees? There’s often critical data in them, and depending on your industry, you may be required by law to retain the data for some period of time. Some regulations that may apply include: Internal Revenue Service (US IRS): seven (7) years Payment Card (PCI…