GreenLoop IT Solutions : Article

Shadow AI: Personal Email vs. Company Email Accounts, and What GreenLoop Can Do About Each

Executive Summary What it is: Employees often have ChatGPT or Claude accounts that exist entirely outside your organization’s visibility — commonly called “shadow AI.” Not all of these accounts carry the same risk, and not all of them can be addressed the same way. The distinction that matters: An account tied to a personal email…
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Why a Security Assessment Comes Before Rolling Out ChatGPT or Claude

Executive Summary What it is: ChatGPT and Claude are already in use at most organizations, whether or not IT ever approved them. A security assessment identifies exactly how they’re being used today, and what needs to happen before a company-wide rollout. The risk: Employees pasting client data, financial records, source code, or internal strategy into…
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365 Best-Practices: Requiring Admin Approval for Entra Application Consent

Executive Summary What it is: Application consent is the permission an employee grants when they click “Accept” to let a third-party app access Microsoft 365 data — email, files, calendar, or in some cases, company-wide directory data. The risk: Left unrestricted, this becomes a way for attackers to gain lasting access to company data without…
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The April 2026 Remote Desktop Update: Understanding RDP Signing and Your Options

If you use Remote Desktop to connect to another computer — such as a work PC, a server, or a remote workstation — you may have recently started seeing unfamiliar warning dialogs appearing before your session opens. You are not alone, and your computer is not broken. Microsoft rolled out changes as part of its…
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365 Best-Practices: Entra ID Password Protection

Why Passwords Still Matter—and Why Traditional Rules Aren’t Enough Passwords remain the first line of defense against cyber threats, but attackers have become experts at exploiting weak or predictable choices. Attackers increasingly collect huge numbers of known passwords, including “informed guesses” based on password breaches or even leaked personally-identifiable information. Password spray and password stuffing…
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365 Best-Practices: Blocking New Registrations of Insecure Authentication Methods

Cybersecurity threats are becoming increasingly sophisticated, and organizations must stay ahead of attackers by strengthening how users prove their identity. This article explains why GreenLoop is taking steps to phase out lower-security authentication methods while at the same time guiding clients toward stronger, phishing-resistant options. It is written for business and technology decision makers who…
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M365 Retention vs. Backups: What’s the Difference?

Did you know… Microsoft does NOT back up your data in 365 and actually recommends that you have a 3rd party backup service in place to protect your data? Question: But I have retention turned on, is that the same thing as backing up my data? Answer: It is NOT the same thing, keep reading to learn…
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FAQ: Upgrading from Windows 10 to Windows 11 for GreenLoop Customers

Why should we upgrade to Windows 11? Upgrading to Windows 11 provides enhanced security features, improved performance, and a more modern user interface. It also ensures compatibility with the latest software and hardware, reducing the risk of security vulnerabilities and improving overall productivity. Windows 10 will reach end-of-support on October 14, 2025. After this, further…
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Recommendation: Implement Modern Password Security

The Paradigm Shift: Stop us if you’ve heard this before: “Your password has to be 8 characters, has to have a capital letter, a number, a symbol and can’t contain your name.  Also, you’ll need to change it every 90 days.” In the past, this was relatively good advice and resulted in (mostly) secure systems.…
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IT Least Privilege for SMB Co-Management

What is Co-Managed IT? Co-Managed IT is a model where GreenLoop provides Managed IT Services, but the SMB (Client) also has their own internal IT department, solo IT staff member, or perhaps just an internal resource who is not an IT professional but is tasked with certain IT-related tasks. What do we mean by “least…
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