GreenLoop IT Solutions : Article
Agentic AI Enablement with Microsoft Copilot: Grounding AI in YOUR Business Processes
By Stephen Moody | | Automation, Microsoft 365, Recommendations, Service and FAQs
Executive Summary What it is: Agentic AI enablement is the work of moving from individual people typing prompts into Copilot to a set of governed agents. Each agent carries out a defined task against your approved systems and data. Why it matters: A prompt lives with one person and can give a different result each…
Read More Shadow AI: Personal Email vs. Company Email Accounts, and What GreenLoop Can Do About Each
By Stephen Moody | | Recommendations, Service and FAQs
Executive Summary What it is: Employees often have ChatGPT or Claude accounts that your organization cannot see or manage. This is commonly called “shadow AI.” These accounts do not all carry the same risk, and they cannot all be handled the same way. Why the email address matters: Your organization cannot see an account tied…
Read More Why a Security Assessment Comes Before Rolling Out ChatGPT or Claude
By Stephen Moody | | Recommendations, Service and FAQs
Executive Summary What it is: ChatGPT and Claude are already in use at most organizations, whether or not IT approved them. A security assessment shows how they are used today and what needs to happen before a company-wide rollout. The risk: When employees paste client data, financial records, source code, or internal strategy into personal…
Read More 365 Best-Practices: Requiring Admin Approval for Entra Application Consent
By Stephen Moody | | Microsoft 365, Recommendations
Executive Summary What it is: Application consent is the permission an employee grants when they click “Accept” to let a third-party app access Microsoft 365 data — email, files, calendar, or in some cases, company-wide directory data. The risk: Left unrestricted, this becomes a way for attackers to gain lasting access to company data without…
Read More The April 2026 Remote Desktop Update: Understanding RDP Signing and Your Options
By Stephen Moody | | Recommendations, Security, Service and FAQs
If you use Remote Desktop to connect to another computer — such as a work PC, a server, or a remote workstation — you may have recently started seeing unfamiliar warning dialogs appearing before your session opens. You are not alone, and your computer is not broken. Microsoft rolled out changes as part of its…
Read More 365 Best-Practices: Entra ID Password Protection
By Stephen Moody | | Microsoft 365, Recommendations
Why Passwords Still Matter—and Why Traditional Rules Aren’t Enough Passwords remain the first line of defense against cyber threats, but attackers have become experts at exploiting weak or predictable choices. Attackers increasingly collect huge numbers of known passwords, including “informed guesses” based on password breaches or even leaked personally-identifiable information. Password spray and password stuffing…
Read More 365 Best-Practices: Blocking New Registrations of Insecure Authentication Methods
By Stephen Moody | | Microsoft 365, Recommendations
Cybersecurity threats are becoming increasingly sophisticated, and organizations must stay ahead of attackers by strengthening how users prove their identity. This article explains why GreenLoop is taking steps to phase out lower-security authentication methods while at the same time guiding clients toward stronger, phishing-resistant options. It is written for business and technology decision makers who…
Read More M365 Retention vs. Backups: What’s the Difference?
By Stephen Moody | | BCDR, Microsoft 365, Recommendations
Did you know… Microsoft does NOT back up your data in 365 and actually recommends that you have a 3rd party backup service in place to protect your data? Question: But I have retention turned on, is that the same thing as backing up my data? Answer: It is NOT the same thing, keep reading to learn…
Read More FAQ: Upgrading from Windows 10 to Windows 11 for GreenLoop Customers
By Stephen Moody | | Recommendations, Service and FAQs
Why should we upgrade to Windows 11? Upgrading to Windows 11 provides enhanced security features, improved performance, and a more modern user interface. It also ensures compatibility with the latest software and hardware, reducing the risk of security vulnerabilities and improving overall productivity. Windows 10 will reach end-of-support on October 14, 2025. After this, further…
Read More Recommendation: Implement Modern Password Security
By GreenLoop | | Recommendations
The Paradigm Shift: Stop us if you’ve heard this before: “Your password has to be 8 characters, has to have a capital letter, a number, a symbol and can’t contain your name. Also, you’ll need to change it every 90 days.” In the past, this was relatively good advice and resulted in (mostly) secure systems.…
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