GreenLoop IT Solutions : Article

What is the External tagging mail-tip? External tagging is a feature that is included with your Microsoft 365 subscription. Messages received from any domain except those registered for your Office 365 organization are marked by Exchange Online as [External] when they pass through the transport service on their way to user mailboxes. Outlook clients that support it…

Need to quickly lock a user out of their Office 365 because they’ve been terminated, or you’re concerned their account has been compromised? Follow the procedure below. You will need Global Admin access in 365 to do this. Step-by-step Instructions: Connect to the MS 365 Admin Center and login with Global Admin credentials. Click on…

Before Multi-Factor Authentication (MFA) is enabled for your remote desktop connection, you must make sure to enable MFA with notifications using the Microsoft Authenticator mobile app. You should have already received instructions on how to do this. If not, reach out to us. We’ll be glad to point you in the right direction! Once GreenLoop has enabled…

Follow these instructions to reset your Office 365 password. Note: this functionality requires Self-Service Password Reset (SSPR) to be enabled for your company. If it’s not available and you would like to enable it, please open a service request. 1. Go to https://aka.ms/sspr in your web browser. 2. Fill in your email address and complete the…

This document explains how to enable or disable forwarding from your Office 365 Outlook Online mailbox to another mailbox. Be aware that forwarding to an external address is not a best-practice and in many cases may be blocked outright. Note: If you need to forward to several recipients (or a Group), you'll need to know the email…

Follow these instructions to open a protected message sent to you with Microsoft’s Outlook Message Encryption (OME). When you receive an OME-encrypted email, it will look similar to the screens below: The steps to open it will vary depending on whether you: Are using a Microsoft 365 email account. Are using a Gmail account. Are…

If Office 365’s Outlook Message Encryption (OME) is enabled on your account, you can send a secure email one of two ways: Apply Encrypt-Only permissions in Outlook Go to the Options  tab in the new message window. Click the Encrypt menu item. Select the Encrypt-Only drop down. This is the recommended option whenever possible, since it…

Why engage GreenLoop to assist with your Multi-Factor Authentication (MFA) implementation project, instead of doing it yourself? It’s true that these days, implementing basic MFA in Office 365 isn’t that difficult, and many companies have a power user or two that feel able to enable this for your organization with much lower costs than GreenLoop’s…